Privacy Policy

This Privacy Policy was last updated on April 21, 2026.

1. Introduction

Resonance Inc. (operating as Resonance HR Law) is committed to protecting the privacy and personal information of our clients, website visitors, and contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (resonancehrlaw.ca), interact with us on LinkedIn, or engage with our services.

By using our website or submitting your information through any of our platforms, you consent to the practices described in this policy.

2. Who We Are

Resonance Inc. is a people-focused legal and human resource services firm based in Atlantic Canada. We provide workplace investigations, HR strategy, employment law guidance, governance support, training programs, and related services to organizations across the region.

Contact Information:

  • Email: admin@resonanceinc.ca

  • Phone: 506-799-0412

  • Address: 19 Paddock Street, Unit 1, Saint John, NB E2L 3A5

3. Information We Collect

We may collect the following types of personal information:

3.1 Information You Provide Directly

  • Name and contact details (email address, phone number)

  • Job title and company/organization name

  • Information submitted through contact forms, lead generation forms, or booking requests

  • Communications you send to us via email or phone

3.2 Information Collected Automatically

  • Website usage data (pages visited, time spent, referring URLs)

  • Device and browser information

  • IP address and general location data

We use the LinkedIn Insight Tag on our website to measure the effectiveness of our LinkedIn campaigns and to understand how visitors interact with our site. This may involve LinkedIn collecting data about your visit in accordance with LinkedIn's own Privacy Policy.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations

  • Deliver and improve our services

  • Send relevant updates, resources, or information you have requested

  • Follow up on leads submitted through LinkedIn or our website

  • Measure and optimize the performance of our advertising and marketing

  • Comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Legal Basis for Processing

We process your personal information on the following grounds:

  • Consent: Where you have provided explicit consent, such as submitting a lead generation form or signing up for our newsletter

  • Legitimate Interests: To operate our business, communicate with prospective clients, and improve our services

  • Contractual Necessity: To fulfill obligations under a service agreement with you or your organization

  • Legal Obligation: Where required by applicable law

6. How We Share Your Information

We may share your information with:

  • Service providers who assist us in operating our website, booking system, or marketing platforms (such as Microsoft Outlook, Squarespace, Zoom, and LinkedIn), under strict confidentiality obligations

  • Professional advisors, where necessary and appropriate

  • Regulatory or legal authorities, where required by law

All third-party service providers are required to handle your data in accordance with applicable privacy legislation.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Lead and inquiry information is typically retained for up to two years unless an ongoing client relationship is established, in which case applicable professional retention standards apply.

8. Your Rights

Depending on your location and applicable privacy legislation (including PIPEDA and provincial equivalents), you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent where processing is based on consent

  • Request deletion of your personal information, subject to legal obligations

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided in Section 2. We will respond to your request within a reasonable timeframe.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of certain parts of our website.

We also use the LinkedIn Insight Tag, which allows LinkedIn to collect data for ad conversion tracking and retargeting. You can opt out of LinkedIn's data collection at linkedin.com/psettings/guest-controls.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website and LinkedIn content may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The updated policy will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Resonance Inc.

  • Email: admin@resonanceinc.ca

  • Phone: 506-799-0412

  • Address: 19 Paddock Street, Unit 1, Saint John, NB E2L 3A5