Privacy Policy

Last updated: September 11, 2026

1. Introduction

Resonance Inc. (operating as Resonance HR Law) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit our website at resonancehrlaw.ca, communicate with us, submit an inquiry, interact with our online content or advertising, register for an event or resource, or engage with our services.

Our handling of personal information is guided by applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as other applicable federal or provincial privacy requirements and professional obligations.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by law, we will seek consent appropriate to the nature and sensitivity of the information involved.

2. Who We Are

Resonance Inc. is a people-focused legal and human resources services firm based in Atlantic Canada. We provide workplace investigations, HR strategy, employment law guidance, governance support, training programs, and related services to organizations.

Contact Information

Resonance Inc.

Email: admin@resonanceinc.ca
Phone: 506-799-0412
Address: 19 Paddock Street, Unit 1, Saint John, NB E2L 3A5

For questions or concerns relating specifically to privacy, you may contact our Privacy Officer using the contact information above and indicate that your request concerns privacy.

3. Information We Collect

We limit the collection of personal information to information that is reasonably necessary for the purposes identified at or before the time of collection.

3.1 Information You Provide Directly

Depending on how you interact with us, we may collect information such as:

  • Your name

  • Email address and telephone number

  • Job title

  • Employer, business, or organization name

  • General information regarding the nature of your inquiry

  • Information provided when registering for an event, webinar, consultation, or resource

  • Communications you send to us by email, telephone, or another approved communication method

  • Other information you voluntarily provide in connection with an established professional or client relationship

3.2 Website and Lead Forms

Our website, advertising platforms, booking tools, and other online services may contain contact forms, lead forms, registration forms, consultation request forms, or similar forms.

Please do not submit sensitive, confidential, privileged, or unnecessary personal information through any website or online form.

In particular, unless Resonance has specifically asked you to provide the information through an approved secure method, please do not include:

  • Detailed information about an employee or other identifiable individual

  • Medical or health information

  • Social Insurance Numbers or government identification numbers

  • Financial account, banking, or payment information

  • Passwords or login credentials

  • Employment records or personnel files

  • Investigation evidence, witness statements, or detailed workplace allegations

  • Information subject to a confidentiality obligation

  • Documents or communications that may be legally privileged

  • Personal information belonging to another individual unless you are authorized to provide it

  • Any other highly sensitive information

Online forms are intended primarily to allow us to understand the general nature of your inquiry and determine the appropriate next step.

If your matter involves sensitive information, please contact Resonance first so that an appropriate method for communicating or transferring information can be determined.

3.3 Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Approximate or general geographic location

  • Pages viewed

  • Date and time of visits

  • Referring website or source

  • Interactions with website content

  • Advertising and conversion information

  • Cookie and similar technology identifiers

We may use cookies, pixels, tags, and similar technologies for website functionality, analytics, security, advertising measurement, and marketing purposes.

3.4 LinkedIn Insight Tag

We use the LinkedIn Insight Tag to help understand how visitors interact with our website, measure advertising performance, and evaluate conversions from LinkedIn campaigns.

LinkedIn may collect or process information relating to your visit in accordance with LinkedIn's own privacy practices and policies.

4. Important Notice Regarding Legal Inquiries

Submitting an inquiry, contact form, lead form, booking request, email, or other communication through this website does not, by itself, create a lawyer-client relationship, retainer, or other professional engagement with Resonance Inc. or any individual lawyer or professional associated with Resonance.

A lawyer-client relationship is established only after Resonance has agreed to act on a matter and any required engagement or retainer process has been completed.

You should not send sensitive, confidential, privileged, or time-sensitive information through a website form unless Resonance has instructed you to do so.

Do not assume that submitting information through a general website or lead form will establish solicitor-client privilege or that the submission of a form means Resonance has agreed to represent or advise you.

If you have a legal deadline, limitation period, hearing, investigation deadline, or other time-sensitive matter, submitting a form does not guarantee that it will be reviewed or acted upon before that deadline.

5. How We Use Personal Information

We may use personal information for purposes including:

  • Responding to inquiries

  • Determining how we may be able to assist you or your organization

  • Scheduling consultations or meetings

  • Establishing and managing professional or client relationships

  • Delivering legal, workplace investigation, HR, governance, training, and related services

  • Administering webinars, events, resources, and educational programs

  • Communicating information you have requested

  • Managing client and business records

  • Improving our website, communications, and services

  • Measuring website performance and advertising effectiveness

  • Following up on inquiries or leads where appropriate

  • Protecting the security and integrity of our systems and services

  • Detecting or preventing misuse or fraudulent activity

  • Meeting professional, regulatory, insurance, accounting, taxation, or legal obligations

  • Establishing, exercising, or defending legal rights where appropriate

  • Other purposes that are identified to you at the time information is collected or for which you subsequently provide consent

We will not use personal information for a new purpose without obtaining additional consent where required by applicable law.

We do not sell or rent personal information to third parties for their independent marketing purposes.

6. Consent and Limiting Collection

Where consent is required, we seek meaningful consent having regard to the circumstances and the sensitivity of the information involved.

By voluntarily submitting your contact information for the purpose of requesting information, booking a consultation, registering for a program, or making another request, you consent to our use of that information for purposes reasonably connected with responding to and administering your request.

We seek to collect only the amount and type of personal information reasonably necessary for the identified purpose.

Where optional information is requested, you may choose not to provide it unless it is necessary to provide the requested service.

You may withdraw consent to certain uses of your personal information, subject to legal, professional, contractual, or other restrictions and reasonable notice.

7. Marketing Communications

Where permitted by applicable law and with consent where required, we may send information concerning Resonance services, events, webinars, resources, articles, or other updates that may be relevant to you.

You may unsubscribe from electronic marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending communications that are necessary in connection with an existing client relationship, registration, transaction, professional obligation, or request you have made.

8. How We Share Personal Information

We may disclose personal information where reasonably necessary to service providers that help us operate our business or provide services.

These may include providers of:

  • Website hosting and management

  • Email and communications

  • Scheduling and booking

  • Videoconferencing

  • Webinar and event technology

  • Cloud storage and document management

  • Analytics

  • Advertising and marketing technology

  • Information technology and cybersecurity

  • Accounting or other administrative services

Platforms we use may include services such as Microsoft Outlook, Squarespace, Zoom, and LinkedIn.

Service providers may process information on our behalf and may maintain systems or infrastructure outside New Brunswick or outside Canada. Where personal information is transferred to another jurisdiction for processing or storage, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law enforcement, or regulatory authorities in accordance with applicable law.

We remain responsible for personal information under our control as required by applicable privacy legislation and take reasonable steps when engaging service providers to require appropriate protection of that information.

We may also disclose personal information:

  • With your consent

  • To professional advisors where appropriate

  • In connection with an established professional engagement

  • Where required or permitted by law

  • In response to a lawful court order, subpoena, regulatory requirement, or other legal process

  • Where reasonably necessary to protect legal rights or investigate suspected unlawful activity

  • In connection with a business reorganization, transaction, or transfer where permitted by law and subject to appropriate safeguards

Any disclosure of information obtained through a legal or professional relationship remains subject to applicable professional, confidentiality, and privilege obligations.

9. Website Articles, Blogs, Webinars, Resources, and Legal Information

Articles, blog posts, newsletters, webinars, social media posts, videos, downloadable materials, presentations, FAQs, guides, and other information made available by Resonance are provided for general informational and educational purposes only.

They are not intended to constitute legal advice, human resources advice for a particular situation, or another professional opinion.

The law and applicable workplace requirements may change over time and may differ depending on the jurisdiction, organization, facts, contractual arrangements, collective agreements, and other circumstances involved.

You should not act, or refrain from acting, based solely on information published on our website or other public channels without obtaining advice appropriate to your specific circumstances.

Accessing, reading, downloading, attending, sharing, or otherwise interacting with Resonance content does not create a lawyer-client relationship or other professional relationship.

While we make reasonable efforts to provide useful and accurate information, we do not represent that every public article or resource will remain current, complete, or applicable to every circumstance.

Where our content references or links to legislation, cases, regulatory materials, third-party resources, or other external information, those sources may change after the content is published.

10. Third-Party Websites and Resources

Our website, articles, social media accounts, or other content may contain links to third-party websites, applications, resources, or platforms.

A link does not necessarily constitute an endorsement of a third party or its content.

Resonance does not control the privacy, security, accuracy, availability, or content practices of third-party websites or platforms. Your use of those services is subject to their own terms and privacy policies.

We encourage you to review the privacy practices of third-party services before providing personal information to them.

11. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enable website functionality

  • Remember preferences

  • Understand website usage

  • Measure traffic and engagement

  • Analyze advertising performance

  • Attribute website activity to advertising campaigns

  • Improve our website and communications

Some cookies may be placed by third-party services we use.

You may be able to control or disable cookies through your browser settings and, where available, website consent controls. Disabling certain cookies may affect website functionality.

We also use the LinkedIn Insight Tag for advertising measurement and related purposes. LinkedIn provides its own privacy settings and controls through its platform.

12. Safeguards and Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information under our control.

These measures may include:

  • Access controls

  • Password protections

  • Secure systems and software

  • Restricted access based on business need

  • Staff policies and procedures

  • Confidentiality requirements

  • Appropriate information-storage and disposal practices

  • Security practices for third-party technology providers

No method of transmission over the internet or electronic storage system is completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

For this reason, sensitive personal or confidential information should not be transmitted through general website forms unless specifically requested through an approved process.

13. Privacy Breaches

We maintain procedures for responding to suspected or confirmed breaches involving personal information.

Where required by PIPEDA or other applicable privacy legislation, we will assess a breach to determine the risk to affected individuals and take appropriate steps, which may include notifying affected individuals and reporting the breach to the appropriate privacy regulator.

We maintain records of privacy breaches where required by law.

14. Retention and Destruction

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet applicable legal, professional, regulatory, contractual, accounting, insurance, or operational requirements.

General lead and inquiry information may ordinarily be retained for up to two years unless:

  • A professional or client relationship is established

  • A longer or shorter retention period is appropriate

  • The information is subject to professional record-retention obligations

  • Retention is required or permitted by law

  • There is another legitimate need to retain the information

When personal information is no longer required, we take reasonable steps to securely destroy, delete, or anonymize it, subject to applicable record-retention requirements.

15. Accessing and Correcting Your Personal Information

Subject to applicable legal and professional restrictions, you may request:

  • Confirmation of whether we hold personal information about you

  • Access to personal information we hold about you

  • Information about how your personal information has been used or disclosed

  • Correction of inaccurate or incomplete personal information

Certain information may not be available for access where an exception under applicable law applies, including circumstances involving solicitor-client privilege, confidential commercial information, information about another individual, or other legally protected information.

To make an access or correction request, contact our Privacy Officer using the contact information provided in this policy.

We may need to verify your identity before responding to a request.

16. Your Privacy Choices and Rights

Depending on the circumstances and applicable legislation, you may have the ability to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent, subject to applicable restrictions

  • Opt out of marketing communications

  • Ask questions about our privacy practices

  • Raise a concern or complaint regarding our handling of personal information

Withdrawal of consent does not necessarily require Resonance to delete information that must be retained for legal, professional, regulatory, contractual, or other legitimate purposes.

17. Privacy Questions and Complaints

If you have a question, concern, access request, correction request, or complaint regarding our handling of personal information, please contact:

Privacy Officer
Resonance Inc.

Email: admin@resonanceinc.ca
Phone: 506-799-0412
Address: 19 Paddock Street, Unit 1, Saint John, NB E2L 3A5

We will review privacy concerns and respond within a reasonable timeframe in accordance with applicable requirements.

Where PIPEDA applies, individuals may also have the right to raise an unresolved privacy concern with the Office of the Privacy Commissioner of Canada.

18. Children's Privacy

Our website and professional services are not directed toward children for the purpose of independently collecting their personal information through general website forms.

If you are under the age at which you can provide meaningful consent under applicable privacy requirements, please do not submit personal information through our website without the involvement of a parent, guardian, or other authorized person where appropriate.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, information-handling practices, or applicable legal and regulatory requirements.

The current version will be posted on our website with the date of the most recent update.

We encourage users to review this Privacy Policy periodically.

20. Contact Us

For questions about this Privacy Policy or our handling of personal information, contact:

Resonance Inc.

Email: admin@resonanceinc.ca
Phone: 506-799-0412
Address: 19 Paddock Street, Unit 1, Saint John, NB E2L 3A5